You have the following rights towards us regarding your personal data:

• Access to the data processed (Art. 15 GDPR)
• Rectification of inaccurate data (Art. 16 GDPR)
• Erasure (Art. 17 GDPR) and restriction of processing (Art. 18 GDPR)
• Data portability in a common, machine-readable format (Art. 20 GDPR)
• Objection to processing based on Art. 6 (1) (f) GDPR (Art. 21 GDPR)

Withdrawing consent

Where processing is based on your consent, you can withdraw it at any time with effect for the future. An informal email to info@gastroarena.de is sufficient. The lawfulness of processing carried out before withdrawal remains unaffected.

Complaint to the supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). The authority responsible for us is the Berlin Commissioner for Data Protection and Freedom of Information, Alt-Moabit 59–61, 10555 Berlin, datenschutz-berlin.de.

Contact by email or phone

If you contact us by email or phone, we store your details in order to process your enquiry. The legal basis is Art. 6 (1) (b) GDPR (pre-contractual steps) or Art. 6 (1) (f) GDPR (our interest in answering your enquiry).

Contact, planning and service forms

Using the forms on the Contact, Planning and Service pages you send us your name, business, phone number, email address and message; for service requests also details of the appliance. The data is sent to us by email and stored on our systems in order to process the enquiry and be available for follow-up questions. The legal basis is Art. 6 (1) (b) GDPR; insofar as you give us consent beyond the enquiry, Art. 6 (1) (a) GDPR.

We delete enquiries that do not lead to an order no later than twelve months after the last communication. We keep data relating to orders for the periods required by commercial and tax law (six or ten years).

Photos, sketches and documents

In our forms you can upload photos, floor plans, sketches or PDF files. We use these files exclusively to process your enquiry, service request or application and store them for as long as the other details from the form. Please do not upload photos in which people can be identified.

Clean Express order form

With the order form you send us your business, contact person, contact details, delivery address and your order. We process this information to handle the order and delivery (Art. 6 (1) (b) GDPR). We keep invoice data for ten years (§ 147 AO).

Applications

If you apply to us, we process your details and documents to carry out the application process (Art. 6 (1) (b) GDPR in conjunction with § 26 BDSG). Only the people involved in the process have access. If no employment relationship results, we delete your documents no later than six months after the end of the process, unless you agree to longer retention. If an employment relationship results, the documents are transferred to your personnel file.

Financing and leasing

If you would like financing or leasing, we only pass your details on with your express consent to the appropriate leasing or financing partner, whom we name to you beforehand (Art. 6 (1) (a) GDPR). The partner is itself responsible for further processing.

Disclosure to third parties

Beyond this, we only pass on personal data where this is necessary to perform a contract – for example to hauliers for delivery or to manufacturers for warranty claims – or where we are legally obliged to do so. Data is not transferred to countries outside the EU.